We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Because of numerous requests of our clients, we’re excited to complement our store offer with the newest Tent Supply!
That’s right: this season’s most demanded item from the Tents & Supplies category is now available for purchase!
Furthermore, if you purchase this product, we guarantee:
However, there’s more to be thrilled about!
Material: Titanium
Size: 10 x 10 x 160 mm
Weight: 12 g
Yes, that’s exactly what you get when you shop with us. Therefore, don’t lose a chance to buy a high quality product at a reasonable price!
Does it smell any bad?
Bad smell is not the case for our Tent Supply. Therefore, there is nothing to worry about.
How can I be sure the Titanium Tent Spike can beat the competition?
Being a new product, our Tent Supply can hardly be found among our competitors.
Where is the price for this? How much do I pay?
Glad you liked it! It costs US $30.00.
The price is really low. Why?
We cut down the logistics costs and other managerial expenses so that our buyers could enjoy the lowest product costs possible.
Is it wise to make this purchase?
Our store sells products of premium quality only. Meanwhile, our prices are one of the lowest on the market. That’s why all of our customers are happy with their purchases. We’re sure you’ll like the Tent Supply too.
Do you give a refund if the item doesn’t suit me?
Feel free to get in touch with us if anything in your order doesn’t suit you or doesn’t meet your expectations. We have a buyer-friendly refund policy. Therefore, you can easily get a compensation.
I want to buy more than one unit of this item. But will they arrive all together?
When you order multiple units of the same item, they arrive together (even if every unit is packed separately). So you won’t have to wait for multiple deliveries at different days!
Do you have the option of a multiple order?
Feel free to include as many items as necessary into your order because we put no limit on this.
Will the Titanium Tent Spike be delivered in the same time period as you promise?
As a rule, the actual shipping time proves to be true to our preliminary estimates. Still, please allow for 2-3 days’ difference in case of local events influencing delivery companies’ performance.
How many of these do you have in stock?
Every day, the number of these products in stock changes because of both buyers’ and manufacturers’ activity. There is nothing to worry about, though: if there is no “Out of Stock” sign on this product page, then the Titanium Tent Spike can be purchased safely.
I like the Windproof V Shape Tent Spike, but do you have the authorization to sell this product?
When selling these and other items, we strictly follow the legal regulations obligatory for this sphere.
Can I buy the same Tent Supply offline?
If you come across the Tent Supply in offline stores, you should know that you deal with a reseller. Therefore, you’ll be overcharged.
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