We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Package Includes:
Arrived covered from the extruder. I opened it to uncover it and it worked perfectly. Very precise I would buy it again. Excellent Product
The product matches the published, I was fascinated by the brand, the price quality ratio seems good to me so much that I already bought 3 different models so far I am satisfied and I have done Modifications and scaling to klipper to be able to print the benchmark faster so far I have been able to print it in 50min compared to the 1:50 it takes with the Gcode with settings of Stock
Good equipment, fast delivery and all good with the machine
A good printer, no backlash and everything is lubricated. Easily works for 6 hours. 11.11.23 really big discount. The printer has a new head. I am happy with everything. I recommend the seller.
For a 9 K cool printer, bought it out of simple interest, as a backup of norms. And as the only one, it seems to me also good, only a couple of mods to make and norms.
Excellent, arrived faster than expected because there is a warehouse in Mexico
I waited to test it to rate it. First of all, I must say that it took 10 days to arrive and not 5 as the publication said, but it was a matter of post-office logistics. Speaking of the product, it is excellent, at least for me that I started in this world. It was easy to put it together, it took me a while to calibrate it but in the end the result was excellent. I highly recommend the product without a doubt.
Happy with the purchase, all original. I will give my feedback after use!.
Packed 10 out of 10 points. The seller helped with the choice! Prints directly from the box. I recommend to everyone! Build quality 10 out of 10
Small and light-I liked it. Prints normally. Didn't like it-power supply fan. Well, very loud. As a result, the power supply covered with a box, and put the coil on the box.
Came the printer in a well-packed box safe and sound. The only thing is, the cover was dented on the power supply, but I think it was not quite carefully put when packed. The main thing is that it did not affect performance. The printer itself was absolutely intact and in full set. I assembled it just as quickly and during the same evening I printed 3 models in high quality without additional settings, except for the table. A awesome printer for beginners or those who want creativity for little money.
I arrived in time, complete and without problems, thank you
Prints. The area on the edge on one side is scratched. It is necessary to put it in a bag. From the first attempts the plastic did not stick. Then after a while normal.
It is quite good for its price is small but bully I like the machine of having known it, it buys me the large one although it takes up less space and weighs less when tramporta it. Machine shipping was very fast I was surprised when it arrived
Very good printer, I thought it would take longer to arrive but I arrive in 2 Dias, super fast and very well packed, I recommend it 10 of 10:3
At first it was very difficult for me to print even a small piece but then I could finally solve the problems I had. Very good printer quality/price.
Great budget printer. The first printing began 15 minutes after unpacking. It is a little upsetting that the instructions are only in English, but there are many pictures in it, according to which everything is clear. I was very pleased that there were additional nozzles in the kit, nice. PLA is behaving very well, it hasn't reached the PETG yet. A little later I will take the second
Pleasantly surprised. The first 3D printer, the first time I print. I looked at a lot of reviews on it, roughly understood what should have come, how the main nodes are arranged. Compared to the older versions in my x-axis and the table on the rails, there used to be rollers. In the set of several meters PLA this was enough to print a Test figure. After assembling and stretching the screws, the printer printed a figure in good quality, as they say, "out of the box." Out of minuses, a slightly scratched corner of the bed-apparently hit on delivery, and the table is not perfectly flat, in the center "hump", when calibrating the height, it was necessary to take this into account (from the reviews a common problem of these printers). Total from me "5"-collected, customized, included-printed👍🏻
The screen arrived scratched and without protective plastic, the Fuser had traces of filament which makes me believe that the product is not new, the printer in general is good but these details make me doubt its quality