We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of izoneMart (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://izonemart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is not the first dress bought from this store, there are no complaints about the quality. The material is dense synthetics, the seams are strong and smooth, there is no unpleasant smell. The fabric is electrified. For a height of 180, the waist is too high, which in combination with the style visually adds weight, so you need to wear with a strap. The coloring is very cute, for spring it fits perfectly, has received many compliments.
5 May 2019 20:44
84-62-90 S dydis Kaip typewriter. Labai miela suknelė
5 May 2019 15:53
Very nice the precise size
5 May 2019 14:30
The fabric not what I expected
5 May 2019 09:14
Shit, sewing sucks. Do not be led to enthusiastic reviews. I did not like the dress.
5 May 2019 08:43
The dress is excellent, larger by size. The store is well done, very fast delivery!!!
5 May 2019 03:57
The dress is perfect, i'm wrong in size and it's a little fair to me, but the table fits perfectly with the dress, i'm going to sell it and buy me one more size
5 May 2019 03:14
Very waited for the dress, went to m.o. month. The dress is not bad, but it turned out to be small in the chest on the russian 52 size. And the size table should fit xl. Sadly, i ordered two dresses of the same size. The service of the store is satisfied.
4 May 2019 09:31
Love! Love !! Love!!! It. Shipping was super fast, less than two weeks. Thanks store. I recommend this store .
4 May 2019 04:30
Beautiful dress! Synthetic material, but pleasant to the body, not very electrified. To pantyhose does not stick strongly, once antistatic sprinkled. At a height of 172 cm, the size of l, a little lower waist, and so it turns out to be overstated a little, and due to this it fills slightly, as it seems to me. The dress has two pockets, very convenient. Delivery fast, weeks three, track tracked.
4 May 2019 03:43
3 May 2019 20:19
The dress received, the quality is good, the store recommend))
3 May 2019 13:24
3 May 2019 12:18
Very fast shipping to NL, about a week. Quality is good enough, size is perfect with the given measurements!
3 May 2019 07:19
Great! All i love is not a woman on a samovar! The volume of the chest is 102 cm. Waist 88 cm. Hips 112 cm. Ordered cl, nothing should be sutured, hemmed, dressed and went. A small smell, washed, hanging dries, the smell disappeared! I recommend the store and the product i recommend!
2 May 2019 12:51
2 May 2019 12:29
material is very thin
2 May 2019 11:45
Excellent, romantic dress. Quality is good and looks beautiful!
2 May 2019 09:12
I'm a little big, i think i'll order a size less now
21 Apr 2019 09:10
Great! Quality pleases! The village is good, i will still order.
21 Apr 2019 07:20
The store very quickly sent the dress, it came also quickly, the quality of good goods. Everyone is happy. Thank you.
21 Apr 2019 05:44
Beautiful. A size smaller will be perfect but can manage it.
21 Apr 2019 02:51
The dress corresponds to the description.
21 Apr 2019 02:34
Corresponds to the description
20 Apr 2019 23:17
a little different then picture, but good product and quality , fits perfectly