We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of izoneMart (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://izonemart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's the second i buy, it's a good quality and price jeans belt.
5 May 2019 22:29
11 days to volgograd. Great belt. As a gift still put a keychain.
5 May 2019 19:21
The belt is certainly not with genuine leather, but the quality compared to what is sold on the market, at altitude. Packing and shipping of goods is also super. And also very pleased with the bonus from the store for keys in the form of a keychain made of woven leather with a ring. The seller is a huge respect.
5 May 2019 10:25
very fast service and good quality thank you
5 May 2019 10:16
Went to st. petersburg for 3 weeks. Approached perfectly, what you need. Thank you store
5 May 2019 09:35
In the picture, the belt is different, looks quite different. look in the reviews. the material is split leather, the lower layers of the skin without a solid and smooth surface. I will verify that in color it is poleuthane, synthetics of cheap quality, is torn off by notes.
5 May 2019 01:12
Very good belt and very solid as the description I recommend this product which was delivered very quickly I am very satisfied
5 May 2019 01:12
The belt corresponds to the photo. One minus from the day of departure to kiev the parcel was 2 months old, and was poorly tracked. I was already afraid that i would have to open a dispute.
5 May 2019 01:08
4 May 2019 23:58
very good product fast delivery thanks
4 May 2019 11:23
You can wear but not for long!!
4 May 2019 11:13
4 May 2019 11:07
Bought at the request of a colleague, said that i liked it.
4 May 2019 08:12
The goods received. good belt. the delivery time is not very fast... but in due time stowed. Thanks to the store. I advise you.
4 May 2019 06:35
So pleased to deal with this shop. Thank you!!
4 May 2019 06:10
4 May 2019 05:09
For such money, the goods are good, but not more than that.
4 May 2019 04:47
The belt is good! Worth your money.
21 Apr 2019 08:27
The belt is leather and soft, everything is super. I recommend!
21 Apr 2019 05:23
Belt at a good price, we hope for a good life
21 Apr 2019 01:12
Great Belt and the Description of the Seller agrees.
21 Apr 2019 00:16
21 Apr 2019 00:05
20 Apr 2019 23:27
Very good quality. Quickly delivered to Poland - around 2 weeks.