We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent product & delivery.
I ordered such a black, now i decided that the red is also necessary. Everything is fine. The predecessor treated the year in the heat and frost, everything is fine. I hope this one will be the same
Excellent service, quick. The article as shown in the photo, muyyy contenta
They are very beautiful! Good quality!! Received them very quickly!Thank you very much!
Shipping fast! The quality is very good, a little wrinkled handbags after transportation, but this is not a problem, after a couple of days everything is equal!!!!!! Thank you very much!!!!!
Very nice bags, i ordered several models the store sent them on two parcels, the second one took almost a month to be shipped, but everything came in perfect condition.
Loved the product, great quality fast less than a month, very good, great price value worth
Product equal to the photo, very nice, i recommend. Satisfied with the product and the communication with the store.
Very good product as the description
Very nice bag very practical with its different sizes thank you
Perfect. Ordered 29/3/2019, received 25/4/2019. In perfect condition, complete and authentic.
Bella arrived quickly, thank you so much the photo
Product according to publication
Thank you store
Good bags! Delivery is fast. I recommend
Ordered 31.03, the courier brought 11.04. In the day i specified whether i could accept the parcel at the address, i replied that i would be at work, offered to change the address and brought to work. Norms
Order after days shipping fast and products with good dish
Good pu material product. I'm glad. Thank you.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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