We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of izoneMart (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://izonemart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The belt exactly corresponds to the description, packed very well. Delivery is almost a month. Let's see how it will be worn, but it looks very respectable.
6 May 2019 00:33
Classics at its best. Nicely packed and with extra surprise
6 May 2019 00:17
I ordered three belts. On the action had to put the watch, and came two thin purses. The store wrote that he simply did not have a watch and that the purse is better than the watch all three belts by weight came out in 75 grams-this causes at least doubts that they are leather. Fittings are good. About the quality of socks to write a review yet early.
6 May 2019 00:12
Super!!!! 10 days before peter
5 May 2019 23:27
Outwardly very good, but the smell of chemistry is very strong. think for yourself, decide for yourself
5 May 2019 23:01
5 May 2019 22:46
Item received as described. Quality is decent and suitable for slacks and jeans.
5 May 2019 21:49
Not leather at all
5 May 2019 21:38
Thank you for the gift! Belt 5 +.
5 May 2019 20:19
This is beautiful for the price. Though I have not used it so I don't know how long it will serve.
5 May 2019 18:06
5 May 2019 14:57
5 May 2019 12:39
5 May 2019 10:57
Strap quality! Thanks to the store for the gift!!!
5 May 2019 09:37
Very fast super! recommend
21 Apr 2019 08:11
Belts are excellent and plus wallet order has come bistro
21 Apr 2019 07:41
Excellent quality, the goods came in 15 days! I highly recommend!
21 Apr 2019 07:33
I want to thank the store. Everything came as written, very good quality, we are satisfied and i advise everyone.
21 Apr 2019 06:24
21 Apr 2019 01:24
Nice and soft belt, good steel buckle, as described. I don’t know if it’s genuine cow leather or just vinyl. Came w a free wrist watch (w/o batteries). Do recommend
20 Apr 2019 23:35
Delivery 15 days, the belt in the bag, kind of quality is good, soft, the store as a gift put the wallet. I recommend. Seller thanks!
20 Apr 2019 23:08
The belt is soft, comfortable. Made quite qualitatively. I can not say exactly about the naturalness of the skin, but i do not regret buying.
20 Apr 2019 20:02
20 Apr 2019 14:27
He came a little late. But he came at least. Also thank you very much for the gift. Seller recommend.
20 Apr 2019 13:42
Packing was good ,excellent product, very beautiful, excellent quality fast delivery. The belt was wrapped in plastic with the metal buckle wrapped nicely to protect, nicely rolled up in packaged