Verified by shoppers
Product always receives high satisfaction ratings from our customers

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of iZone Mart (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://izonemart.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

5 stars
(70)
4 stars
(6)
3 stars
(1)
2 stars
(0)
1 star
(0)
Write a Review
B***a
3 Jun 2019

Ok

S***a
1 Jun 2019

All good

D***n
31 May 2019

Excellent

Customer
30 May 2019

Great socks! High, under the knee stretch. Quality

E***a
28 May 2019

Super socks, i'm delighted

B***k
24 May 2019

quality good, shipment fast

Customer
24 May 2019

Lovely sock and very good quality, i will repeat again!

D***o
23 May 2019

Great product, excellent quality and design equal to photo, recommended store

V***a
22 May 2019

Before mo the parcel was 1,5 months. Socks correspond to the description. The color is bright. I recommend.

S***a
21 May 2019

No 46 size. Somewhere 38-40 and on a thin leg. Very narrow elastic band. On my fins not even lumali to climb)

T***a
20 May 2019

Socks cool! But the base is a dark blue ceta.

A***a
20 May 2019

Fast delivery (ordered 5/05, sent 8/05, got 20/05). Good qualilty, nice colors and patterns. Fits for almost every foot, for 41 and also for 43 (i think that it will be good for 45 too).

D***i
20 May 2019

They look cool, as in the picture, but after the first socks rolled up, so given this-the price is high. Enough not for a long time

B***k
17 May 2019

Lovely socks also fit for big feet

P***k
16 May 2019

Went more than a month of 32 days, although in the country of destination arrived on the 17th, and were no longer tracked. Socks are good

T***n
15 May 2019

great quality!!!!

Customer
15 May 2019

OK

E***o
15 May 2019

I order socks for my husband now only from this store: excellent quality, quickly reaches. I recommend to everyone!

K***a
14 May 2019

Nice touch, super quality

K***r
14 May 2019

very nice socks..very thick..thank you store

M***z
14 May 2019

Strong, good quality

P***a
14 May 2019

Socks compatible with description, nice and quality OK

Customer
14 May 2019

Good quality very comfortable.

T***r
11 May 2019

Perfect

G***o
10 May 2019

Very pretty and SUPER quick delivery to Poland

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Combed Cotton Men’s Socks Harajuku Colorful

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