Verified by shoppers
Product always receives high satisfaction ratings from our customers

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of iZone Mart (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://izonemart.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

5 stars
(130)
4 stars
(14)
3 stars
(2)
2 stars
(0)
1 star
(0)
Write a Review
I***v
4 Jun 2019

Quite a good backpack, it's a pity just inside not pockets for small things, you have to finish yourself. And so, the fabric is not bad, the smell of a new backpack pleased, cozy some, not hymonic. Stitched well, but in the far walking roads i do not advise.

M***f
3 Jun 2019

Very nice and arrived in good condition and such as i asked for it thank you‍♀️

Y***a
1 Jun 2019

Super fast delivery, in 8 days to Vancouver. Quality is good.

O***j
1 Jun 2019

Backpack awesome! Before the rb in two weeks. The store sent immediately the same day. I recommend to everyone!!!

T***h
31 May 2019

The store is super!!! Immediately responded to Request to send faster. We're going on vacation. The backpack came for 2 weeks. It's just class. I use ali 2 years, but this was not. Backpack just like in the photo. Buy from this seller. Thank you!!!! Good trade!!! Prosperity to you!

Y***k
30 May 2019

15 days to tomsk, track tracked. A good backpack, stitched smoothly, nothing sticks out. There's a slight smell. I recommend!

F***r
30 May 2019

All norms

F***s
30 May 2019

Lovely bag exactly as the picture. Shipping lasted only one week.

P***v
29 May 2019

10 days before perm everything is fine

U***s
28 May 2019

The backpack is well stitched, the lightning works easily. the track was tracked, 12 days to the krasnodar territory.

M***a
28 May 2019

It's on time. Corresponds to the description. Quality is good. I recommend

P***k
28 May 2019

very fast delivery.super

U***K
28 May 2019

Backpack super. Come soon. 2 weeks.

O***e
27 May 2019

Super!!!

A***v
27 May 2019

Reached the suburbs for 5 days!!!! The first time in all years is so fast. The quality is 800 rubles in value.

A***v
27 May 2019

Cool backpack! Good quality! I recommend!

Customer
27 May 2019

Everything fine, just that is a little bit smaller than I expected good quality

R***s
25 May 2019

The bag is very good, exactly what I want.

Customer
24 May 2019

Dugé garniy backpack, took the blue-colir taky yak and in the photo. I am satisfied with the store: i will give you a review.

I***v
24 May 2019

Excellent backpack, quality is good, delivery to kemerovo insanely quickly did not even expect. .. 100 percent take .... Love backpacks and this one of the best ratio price quality

P***e
23 May 2019

nice, looks and feels fine

S***u
23 May 2019

A good backpack for such money.

V***n
22 May 2019

Neat backpack. Quality is satisfied. Delivered quickly. In reality, it corresponds to photos. I recommend

B***o
21 May 2019

The backpack is worth its money. Prodovets well done, very quickly and promptly sent the goods...

M***l
21 May 2019

Thank you

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2019 Men’s Backpack Bag Polyester Laptop Computer Bags for Students

146 Reviews
US $23.95
US $58.95
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